Privacy Statement

This policy (together with the Terms of Service and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Use of this website by you constitutes acceptance by you of this privacy policy ("Privacy Policy"). If you do not wish to accept this Privacy Policy, please leave this website immediately.

The purpose of this Privacy Policy is:

  • To assure you that we recognise and fully respect the privacy and personal data of the visitors to this website; and
  • To explain what personal information we collect from this website and how we ensure its best protection.
  • This Privacy Policy governs this website at www.trialpits.com  (referred to in this Privacy Policy as the "Website"). Other sites to which the Website may be linked are not covered by this Privacy Policy.
  • This Privacy Policy covers only information which is collected by Trial Pits® from the Website. For details about regulatory data contact the Corresponding Regulating Authority.

Data protection

Trial Pits® does not sell, share or transfer this information except as set out in this Privacy Policy.

We endeavor to keep personal data as safe and secure as possible and to protect against loss, unauthorised disclosure or access. Notwithstanding this claim, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.It is the sole responsibility of the user (client) to ensure login credentials including password and username is kept safe, secure and secret.

All information is kept strictly confidential. Intending viewing of any circumstantial sensitive, private or personal information therein where applicable is for the user (client) use in relation to the referencing of photographic data is only able to be viewed by use of login credentials by the user. Trial Pits®™ will not disclose or relinquish any such information either personal or professional in relation to comments, descriptions and otherwise, including all information gathered during the use of Trial Pits®™ to non-user nominated and approved users as well as any third parties unless otherwise instructed by Law where Trial Pits®™ has been administered in the Country or Territory of its operation or in relation to relevant court injunction.

The Customer / Client takes full responisibilty for the distribution (containerised or otherwise private undisclosed method) in which the mobile application is issued to authorised users.  The mobile application should only be issued to authorised users under the licence agreement and not shared outside the organisation or contractual partners who have been authorised for use.   Respectful and professional use of the mobile application is permitted only. Trial Pits®™ will not be responsible for any breach of privacy or diclosure of information including but not limited to photographic, text, visual, audio and all other modes of communication transmitted to whomsoever via the the use of this technology and related platforms.

The Data Protection Act gives you the right to access details that we hold under certain circumstances. Your right of access can be exercised in accordance with the Act. A small fee may be payable in respect of any access request.

For more information please refer to the Data Protection Act 1998.

Information we may collect from you

We may collect some information from interactive features such as online surveys, contact and registration forms. The basic personal information about you which we may collect and process is:

  • your name
  • your user type (eg. Utilities, Organisation, Government, Industry, Educational, Consulting)
  • your e-mail address
  • your user ID and password.
  • Depending on what you are registering for, additional information may be collected from you.


Mobile App Captured Data includes (but not limited to);

  • GPS Co-ordinates
  • Time, Date,
  • Address
  • Comments (subject to discretion and sole infinite non definitive input use by user)

‘Comments Data’ (Information Contained in Comments)

Comments provided by the users via use of the mobile application are converted immediately and pushed (sent) to the online platform database to be stored as part of the online platform secured by security protocol credentials.Information contained in the ‘comments’ provided by the user is stored in the users mobile device (typically phone), and thus unable to be stored or transferred to third parties.The mobile application is continually reviewed and examined in order to access its suitability and safe for use application.

We may also collect and process information provided by you at the time of posting material to the Website, as well as details of your visit to the Website (including, but not limited to, traffic data, location data, weblogs and other communication data), and the resources that you use. Further, if you contact us, we may also keep a record of that correspondence.

Uses made of the information

We may use information held about you in the following ways:

  • to ensure that content from the Website is presented in the most effective manner for you  and for your computer
  • to allow you to participate in interactive features of our service, when you choose to do so, and
  • to notify you about changes to our service.
  • Distribution of Newsletter and other nominative use of company logo. 

We may also use your data for the purposes of advertising, marketing and public relations, so as to provide you with information about goods and services which may be of interest to you.

If you do not want us to use your data in this way, please email support@trialpits.com

Storage of Data (Server Information) (Photographs)

Trial Pits® uses A2 Hosting for its Website and Cloud Hosting Platform.

Information about A2 Hosting can be found at their website: https://www.a2hosting.com/about/data-center

The Primary Data Storage Facility for Trial Pits® is located in the European Server – Amsterdam.

A2 Hosting Primary Data Center Location is:

•USA - Michigan

Additional Equinix Data Center Options is:

•Asia – Singapore


Speed Tests

100MB File Download Speed Test

V-Speed - Third Party Speed Test


IP Addresses

Test ping or traceroutes using the listed IP addresses for each data center.

•USA-Michigan Data Center: 75.98.175.109

•Europe-Amsterdam Data Center: 209.124.66.5

•Asia-Singapore Data Center: 103.227.176.4


  • US-Based Data Center
  • Redundant Network
  • Dual Fiber Entrance
  • Multihomed network connectivity via:
  • Level (3)
  • Savvis
  • Global Crossing
  • Cogent Communications

Redundant Power Supply

•300kVA UPS uninterrupted power

•480V 3-Phase building power

•1200 AMP -48 DC Power Plant

• 750kVA Cummins Diesel Generator

•Single active path for power source from DTE Energy

•20A 120VAC UPS circuit


Data Center Security

A2 Hosting's data center is SSAE16 certified. Physical data center security measures include:

•Gated parking lot with security key entry

•Security key needed to enter data center

•Security key needed to access fully enclosed locked server rack

•Video surveillance


Closely Regulated Environment

•15 air conditioning units

•Data center properly set at 68 degrees Fahrenheit

•Climate controlled with humidity levels between 30-40%

•Static free flooring


Changing the information we hold about you

If you would like to change any information we hold about you that has been collected via use of this Website or want to it to be removed from our database, you should contact us at support@trialpits.com

Third Parties

You can exercise your right to prevent us sharing your data with these third parties at any time by changing your mailing preferences by contacting us at support@trialpits.com. We may also disclose information we have collected about you to third parties where required to do so by law or in order to enforce or apply our Conditions of use.

Consent

By using the Website and associated mobile Technology, you consent to the collection and use of your personal information in the manner set out above.

The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to Privacy Policy

The internet and data privacy best practice are both developing. We therefore reserve the right to revise this Privacy Policy at any time. If this Privacy Policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Trial Pits®Ltd is a registered business in England and Wales (Registered no. 9906725) –Brook House,, Mint Street,, Godalming, Surrey, England, GU7 1HE.

Operations are conducted from our Development and Support Office located in Rajani Bhawan, Indore, 452001 India.

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to support@trialpits.com


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